Question

Kara Pernice, If websites were designed better, do you really think more older people would use the Internet?
Asked by Erica111 on Oct 26 2007 1:55:38 PM and supported by 41 members MORE!

Answer

Yes! I absolutely think so. I truly believe that because there were so many people in our research study and just seniors that I’ve talked to who have almost a desperate feeling about it. “I tried to use it and I feel like an idiot, and it’s just not for me!” - I can’t tell you how many people have just said that to me, even people not in my study. If you have an experience with something and you’re a smart person and you truly try to do it but you can’t do it, it’s not something you want to go back to. So there are people who have their computers that their kids gave them sitting on their desk and they are never going to touch them again except maybe to send email and that’s not even through a Web program in some cases so I absolutely think if people start to use the Web and they try hard and they give it a few chances and they can actually get something done, they’ll continue to use it, they’ll try harder, they’ll use it more…absolutely!

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